Privacy Policy

Comprehensive Privacy Policy for IBC Financial (IBCFinancial.com)

Introduction

Welcome to IBCFinancial.com, the official website of IBC Financial, the dedicated marketing branch of Canadian World Creation Center (CWCC). This Comprehensive Privacy Policy is designed to inform you about our practices regarding the collection, use, disclosure, and protection of information that you may provide via our website or through our marketing services.

IBC Financial’s primary role is to market the services of CWCC. We are committed to protecting your privacy and ensuring the security of any information collected during your interactions with us. This policy has been crafted with the utmost care to provide comprehensive legal protection for our organization while ensuring transparency for our users.

We have developed this policy to adhere to the principles of data protection outlined in Canadian privacy laws and to respect the spirit of the General Data Protection Regulation (GDPR), even though we primarily serve Canadian clients. This approach ensures a high standard of data protection for all our users.

Definitions and Interpretation
What Data Do We Collect?
How Do We Collect Your Data?
How Do We Use Your Data?
Legal Basis for Processing Personal Data
Data Retention
Information Sharing and Disclosure
Data Security
Your Rights and Choices
Cookies and Tracking Technologies
Third-Party Links
International Users and Data Transfers
Children’s Privacy
Changes to Our Privacy Policy
Contact Information
Complaints
Limitation of Liability
Indemnification
Governing Law and Jurisdiction
Severability
Entire Agreement
Waiver
Acknowledgment

1. Definitions and Interpretation

For the purposes of this Privacy Policy:

“IBC Financial,” “we,” “us,” or “our” refers to IBC Financial, the marketing branch of Canadian World Creation Center (CWCC).
“CWCC” refers to Canadian World Creation Center, our parent company.
“Website” means IBCFinancial.com.
“User,” “you,” or “your” refers to any individual accessing our website or interacting with our marketing services.
“Services” means the marketing and promotional services provided by IBC Financial on behalf of CWCC.
“Personal Information” means any information about an identifiable individual.
“Non-Personal Information” means information that cannot be used to identify a specific individual.

The use of headings in this Privacy Policy is for convenience only and shall not affect the interpretation of any provisions. Any examples provided in this policy are illustrative and not exhaustive.

2. What Data Do We Collect?

We collect various types of personal information, including but not limited to:

2.1 Personal Information

Personal Identification Information: Name, email address, phone number, mailing address, date of birth.
Demographic Information: Age, gender, occupation.
Financial Goals and Interests: General financial objectives and areas of interest.

2.2 Financial and Sensitive Information

IBC Financial, as a marketing entity, does not directly collect detailed financial information or sensitive data. However, if you choose to proceed with CWCC’s services, you may be asked to provide additional information as part of CWCC’s financial advisory process and financial DNA analysis. This may include:

Income information
Investment preferences
Risk tolerance
Family financial situation
Long-term financial goals

Please note that the collection and processing of such detailed financial information will be governed by CWCC’s separate privacy policy and will only occur if you choose to engage CWCC’s services beyond the initial marketing interaction.

2.3 Technical and Usage Data

Browser type and version
IP address
Operating system
Device information
Pages visited
Time spent on pages
Click-through rates
Website navigation paths

2.4 Marketing and Communications Data

Your preferences in receiving marketing from us and our communication preferences.

3. How Do We Collect Your Data?

We collect your data through various methods, including:

Direct interactions: When you fill out forms on our website, subscribe to our newsletter, request marketing materials, or provide feedback.
Automated technologies: As you interact with our website, we automatically collect Technical Data about your equipment, browsing actions, and patterns.
Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks, and search information providers.
Email communications
Telephone conversations
Participation in marketing events or webinars

4. How Do We Use Your Data?

We use your personal data for the following purposes:

4.1 Marketing and Communication

To provide information about CWCC’s financial services
To tailor marketing communications to your interests
To invite you to events or webinars related to financial services
To respond to your inquiries about CWCC’s services

4.2 Service Improvement

To analyze usage patterns and improve our website
To enhance our marketing strategies
To develop targeted marketing campaigns

4.3 Account Management

To create and manage your account on our website
To process details related to your interactions with us

4.4 Legal and Regulatory Compliance

To comply with applicable laws and regulations
To respond to legal requests and prevent fraud

5. Legal Basis for Processing Personal Data

We process your personal data on the following legal grounds:

Consent: Where you have given us explicit consent to process your personal data for a specific purpose.
Contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider:

The amount, nature, and sensitivity of the personal data
The potential risk of harm from unauthorized use or disclosure of your personal data
The purposes for which we process your personal data
Whether we can achieve those purposes through other means
The applicable legal requirements

IBC Financial takes your privacy seriously and does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

7.1 With CWCC

We may share your information with CWCC if you express interest in their financial services.

7.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our marketing activities. These may include:

IT and system administration services providers
Professional advisers including lawyers, bankers, auditors, and insurers
Analytics and search engine providers that assist us in the improvement and optimization of our website

7.3 Legal Requirements

We may disclose your information when required by law, regulation, or legal process.

7.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

8. Data Security

IBC Financial implements appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data in transit and at rest
Regular security assessments and penetration testing
Strict access controls and monitoring of employee access to information
Employee training on data privacy and security best practices
Incident response and disaster recovery plans

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Your Rights and Choices

You have certain rights regarding your personal information:

The right to access: You may request copies of your personal information.
The right to rectification: You may request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
The right to erasure: You may request that we erase your personal data, under certain conditions.
The right to restrict processing: You may request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You may object to our processing of your personal data, under certain conditions.
The right to data portability: You may request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: You can withdraw your consent at any time where we are relying on consent to process your personal data.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the information provided in the Contact Information section.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. International Users and Data Transfers

IBC Financial and CWCC are based in Canada and primarily serve Canadian clients. Our website and services are not intended for use by individuals outside of Canada. If you are accessing our website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada.

By using our services, you consent to the transfer and processing of your information in Canada. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

13. Children’s Privacy

Our website and services are not directed to individuals under the age of majority in their province of residence. We do not knowingly collect personal information from minors. If we learn that we have collected personal information from a minor, we will promptly delete that information. If you believe that we might have any information from or about a minor, please contact us.

14. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Compliance Officer:

Mona Haddad Compliance Officer IBC Financial (A marketing branch of Canadian World Creation Center) Phone: 514-875-9444 Email: mona.haddad@cwcc.ca

16. Complaints

You have the right to make a complaint at any time to the Office of the Privacy Commissioner of Canada (OPC), the Canadian supervisory authority for data protection issues (https://www.priv.gc.ca). We would, however, appreciate the chance to deal with your concerns before you approach the OPC, so please contact us in the first instance.

17. Limitation of Liability

To the fullest extent permitted by applicable law, IBC Financial shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: (a) your access to or use of or inability to access or use our website or services; (b) any conduct or content of any third party on our website or services; (c) any content obtained from our website or services; or (d) unauthorized access, use, or alteration of your transmissions or content.

18. Indemnification

You agree to defend, indemnify, and hold harmless IBC Financial, its parent company CWCC, affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of this Privacy Policy or your use of our website or services.

19. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of, or related to, this Privacy Policy or our website shall be instituted exclusively in the courts of the Province of Quebec. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

20. Severability

If any provision of this Privacy Policy is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Privacy Policy will continue in full force and effect.

21. Entire Agreement

This Privacy Policy constitutes the sole and entire agreement between you and IBC Financial regarding the subject matter contained herein and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

22. Waiver

No waiver by IBC Financial of any term or condition set out in this Privacy Policy shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of IBC Financial to assert a right or provision under this Privacy Policy shall not constitute a waiver of such right or provision.

23. Acknowledgment

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.

Last Updated: 8 October 2024